Warranty Policy

iFoo grants a limited warranty on iFoo series product (“Product”) purchased from iFoo according to the terms and conditions stated below:

The warranty starts from the date of delivery to an end-customer for the first time, as evidenced by the original customer’s purchase invoice. Only the original purchaser is entitled to claim a warranty.


This warranty only applies to the following parts. The warranty periods for these warranted parts are listed as below:

 

Warranted Parts

Warranty Period

iFoo H2 Transmitter

12 months

iFoo H2 Receiver

12 months

iFoo H2 Pro Transmitter

12 months

iFoo H2 Pro Receiver

12 months

USB-C Extender

12 months

 

Note: Parts that are replaced under the Warranty also fall under their original warranty duration and do not restart.

 

Return & Refund Policy

iFoo does not accept returns once the package is opened, neither does a refund.

 

Events Of Default

This warranty does not apply to and therefore not cover:

  1. Any other parts except the Warranted Parts;
  2. Any defect or damage caused by failure to follow instructionsof Manual Book, including but not limited to inappropriate, incorrect, or improper use.
  3. Any defect or damage caused by an accident, including but not limited to natural calamities such as fire hazard, and human causes such as falling off, collision and soaking in water;
  4. Any defect or damage caused by the use of third-party wires or adapters.

 

How To Claim Warranty Service?

Send an email to support@ifootech.com and attach an official purchase invoice or Kickstarter backer information. Your claim will be confirmed in 7 business days.

 

*The warranty does not include shipping costs and taxes incurred for shipping defective parts and replacement.